Shipping Policy

We 3D-print each item after you order it, so a parcel's journey has two stages: production, then delivery. The dates we quote cover both, and we would rather quote honestly than optimistically.

1. Where we ship

We ship across India. Serviceability is checked at checkout against our courier partner's network — if your PIN code cannot be served, checkout will tell you before you pay rather than after.

We do not currently ship internationally. If you are outside India and want something, message us on WhatsApp (+91 77100 63741) and we will tell you honestly whether we can help.

2. How long it takes

Working days exclude Sundays and public holidays. Larger or multi-item orders may take longer in production, and we will tell you if yours will.

These are estimates, not guarantees. Once a parcel is with the courier, its timing is in their hands. Festival periods, weather and regional disruptions all move dates.

3. What shipping costs

Shipping is charged separatelyand calculated at checkout from the delivery PIN code and the parcel's weight. You always see the exact amount before you pay — we do not add charges afterwards.

Where we run a free-shipping threshold or offer, the listing and checkout will say so.

4. Dispatch and tracking

We dispatch from Supertech Avant Garde, Sector 5, Vaishali, Ghaziabad 201019, Uttar Pradesh, India.

When your parcel ships, you get an email with the courier's name and a tracking link. Tracking can take up to 24 hours to start updating — a link that shows nothing on day one is normal. Signed-in customers can also see order status under their account.

5. Delivery attempts and failures

Couriers normally attempt delivery more than once. Please make sure the phone number you give at checkout is reachable — most failed deliveries are failed phone calls.

If a parcel comes back to us undelivered, we refund the item value; the original shipping charge is not refunded, because that service was performed. See the Refund & Cancellation Policy.

6. Check your parcel on arrival

Please inspect the parcel when it arrives. If the packaging is visibly damaged, photograph it before opening, and record an unboxing video if you can — for collectibles this takes thirty seconds and resolves any courier-damage question immediately.

Report damage within 48 hours of delivery to services@azpiration.in or WhatsApp +91 77100 63741. Our replacement process is in the Refund & Cancellation Policy.

7. Address changes

Tell us immediately at services@azpiration.in. Before dispatch, we will correct the address free of charge. After dispatch we cannot redirect a parcel, and an item delivered to an address you gave us is not refundable.

8. Risk and ownership

Risk in the goods passes to you on delivery. Until then, a lost or damaged parcel is our problem to solve, not yours.

9. Packaging

We pack for protection first. Where an item carries an age label such as "Not a toy — 14+" or a choking-hazard notice, that label is on the packaging as well as the listing.

10. Questions

services@azpiration.in · +91 77100 63741 · WhatsApp +91 77100 63741. For an unresolved complaint, see Contact & Grievance Redressal.

11. Language

Published in English; the English version governs.